Terms of Service

These Terms of Service ("Terms") govern the use of the EstatesHelp website and platform located at www.estateshelp.com (the "Platform").

The Platform is operated by EstatesHelp ("Company," "we," "our," or "us").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

1. Description of Service

EstatesHelp provides online tools designed to assist individuals in navigating the estate administration and probate process. The Platform may provide:

• Educational information regarding probate procedures
• Guided questionnaires for completing probate forms
• Document generation tools
• Progress tracking tools
• Referrals to professional service providers such as attorneys, financial advisors, banks, or tax professionals

The Platform is intended to provide general guidance and administrative tools only.

2. No Legal Advice

EstatesHelp is not a law firm and does not provide legal advice.

Information provided through the Platform is for informational and educational purposes only and should not be interpreted as legal advice.

Use of the Platform does not create an attorney-client relationship between the user and EstatesHelp.

Users should consult a licensed attorney for legal advice regarding their specific situation.

3. No Financial or Tax Advice

The Platform may reference financial, tax, or investment considerations related to estate administration. Such information is general information only and does not constitute:

• Financial advice
• Investment advice
• Tax advice

Users should consult qualified professionals for advice regarding their financial or tax circumstances.

4. Vendor Referrals

The Platform may introduce users to third-party professionals or service providers ("Vendors"). These may include:

• Attorneys
• Financial advisors
• Banks or trust companies
• Tax professionals
• Other estate-related service providers

EstatesHelp:

• Does not endorse or guarantee the services of any Vendor
• Does not supervise or control Vendor services
• Is not responsible for any services provided by Vendors

Any engagement between a user and a Vendor is solely between those parties.

5. User Responsibilities

Users agree to:

• Provide accurate information when using the Platform
• Use the Platform only for lawful purposes
• Ensure that any forms generated through the Platform are reviewed for accuracy before filing with a court

Users remain solely responsible for:

• Filing documents with the appropriate court
• Complying with legal deadlines
• Ensuring information submitted to courts is accurate

6. Document Generation Disclaimer

The Platform may generate probate forms based on information entered by the user.

EstatesHelp does not guarantee that generated documents will be accepted by any court. Courts may require:

• Additional documentation
• Corrections
• Additional filings

Users remain responsible for verifying that documents meet all court requirements.

7. Account Registration

Certain features of the Platform may require account registration. Users agree to:

• Maintain the confidentiality of their account credentials
• Notify EstatesHelp of any unauthorized use of their account

Users are responsible for all activity occurring under their account.

8. Payments

Certain Platform features may require payment. All pricing will be clearly disclosed prior to purchase. Unless otherwise stated:

• Payments are non-refundable once services have been provided
• Document generation fees are non-refundable after documents are generated

9. Privacy

Use of the Platform is also governed by the Privacy Policy, which explains how user information is collected and used.

By using the Platform, users consent to the collection and use of information as described in the Privacy Policy.

10. Acceptable Use

Users may not use the Platform to:

• Violate any applicable law
• Submit fraudulent or misleading information
• Attempt to interfere with Platform operation
• Access other user accounts without authorization

The Company may suspend or terminate accounts that violate these rules.

11. Intellectual Property

All content on the Platform, including software, design, text, branding, trademarks, and document templates, is owned by EstatesHelp or its licensors.

Users may not reproduce, distribute, or modify Platform materials without permission.

12. Limitation of Liability

To the maximum extent permitted by law, EstatesHelp shall not be liable for:

• Errors in user-entered information
• Rejection of documents by courts
• Delays in probate proceedings
• Actions taken by users based on Platform information
• Services provided by third-party Vendors

In no event shall EstatesHelp be liable for indirect, incidental, or consequential damages.

13. Disclaimer of Warranties

The Platform is provided "as is" and "as available." EstatesHelp makes no warranties regarding:

• Accuracy of information
• Availability of the Platform
• Suitability for any particular purpose

14. Indemnification

Users agree to indemnify and hold harmless EstatesHelp and its owners, employees, and affiliates from any claims arising from:

• Misuse of the Platform
• Inaccurate information submitted by the user
• Violation of these Terms

15. Termination

EstatesHelp may suspend or terminate user access at any time if these Terms are violated.

Users may stop using the Platform at any time.

16. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

17. Changes to Terms

EstatesHelp may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

18. Contact Information

If you have questions regarding these Terms, you may contact:

EstatesHelp
Email: support@estateshelp.com
Website: www.estateshelp.com