Terms of Service

EstatesHelp

Effective Date: March 7, 2026

These Terms of Service ("Terms") govern the use of the EstatesHelp website and platform located at www.estateshelp.com (the "Platform").

The Platform is operated by EstatesHelp ("Company," "we," "our," or "us").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

1. Description of Service

EstatesHelp provides online tools designed to assist individuals in navigating the estate administration and probate process. The Platform may provide:

  • Educational information regarding probate procedures
  • Guided questionnaires for completing probate forms
  • Document generation tools
  • Public notice placement services (via third-party provider Column)
  • Progress tracking tools
  • Referrals to professional service providers

The Platform is intended to provide general guidance and administrative tools only.

EstatesHelp is not a law firm and does not provide legal advice.

Information provided through the Platform is for informational and educational purposes only and should not be interpreted as legal advice.

Use of the Platform does not create an attorney-client relationship between the user and EstatesHelp.

Users should consult a licensed attorney for legal advice regarding their specific situation.

3. Public Notices and Newspaper Publications

EstatesHelp uses Column Software, PBC ("Column") to place public notices and generate affidavits of publication in newspapers. End users pay Column directly via an invoice link generated by Column’s API.

EstatesHelp and Column do not provide legal advice of any kind.

You are solely responsible for:

  • the accuracy, completeness, and legality of your public notice
  • ensuring the notice complies with all applicable laws (including content, format, timing, and frequency)
  • selecting a newspaper that meets all legal requirements
  • reviewing all proofs, confirmations, and Affidavits of Publication

Neither EstatesHelp nor Column is responsible for whether a newspaper accepts, publishes, or correctly publishes your notice. We make no guarantees about the legal sufficiency of any notice or affidavit.

You should consult with a qualified attorney regarding the legal requirements for your public notice.

4. No Financial or Tax Advice

The Platform may reference financial, tax, or investment considerations related to estate administration. Such information is general information only and does not constitute:

  • Financial advice
  • Investment advice
  • Tax advice

Users should consult qualified professionals for advice regarding their financial or tax circumstances.

5. Vendor Referrals

The Platform may introduce users to third-party professionals or service providers ("Vendors"). These may include attorneys, financial advisors, banks, tax professionals, and others.

EstatesHelp:

  • Does not endorse or guarantee the services of any Vendor
  • Does not supervise or control Vendor services
  • Is not responsible for any services provided by Vendors

Any engagement between a user and a Vendor is solely between those parties.

6. User Responsibilities

Users agree to:

  • Provide accurate information when using the Platform
  • Use the Platform only for lawful purposes
  • Ensure that any forms or notices generated through the Platform are reviewed for accuracy before filing or publication

Users remain solely responsible for filing documents with courts and complying with all legal deadlines.

7. Document Generation Disclaimer

The Platform may generate probate forms based on information entered by the user.

EstatesHelp does not guarantee that generated documents will be accepted by any court. Courts may require additional documentation, corrections, or filings.

Users remain responsible for verifying that documents meet all court requirements.

8. Payments

Certain features, including public notice placement, may require payment to third-party providers such as Column. All pricing is clearly disclosed prior to purchase. Payments made directly to third-party providers (such as Column) are governed by that provider’s terms and are generally non-refundable once the service has been initiated.

9. Privacy

Use of the Platform is also governed by the Privacy Policy, which explains how user information is collected and used.

By using the Platform, users consent to the collection and use of information as described in the Privacy Policy.

10. Acceptable Use

Users may not use the Platform to:

  • Violate any applicable law
  • Submit fraudulent or misleading information
  • Attempt to interfere with Platform operation
  • Access other user accounts without authorization

The Company may suspend or terminate accounts that violate these rules.

11. Intellectual Property

All content on the Platform, including software, design, text, branding, trademarks, and document templates, is owned by EstatesHelp or its licensors.

Users may not reproduce, distribute, or modify Platform materials without permission.

12. Warranties and Liability

To the extent required by North Carolina law (N.C. Gen. Stat. § 84-2.2), we do not disclaim any warranties or liability, and we do not limit the recovery of damages or other remedies available to consumers. Nothing in these Terms limits any rights or remedies you may have under applicable North Carolina law.

13. Indemnification

Users agree to indemnify and hold harmless EstatesHelp and its owners, employees, and affiliates from any claims arising from misuse of the Platform, inaccurate information submitted, or violation of these Terms.

14. Termination

EstatesHelp may suspend or terminate user access at any time if these Terms are violated. Users may stop using the Platform at any time.

15. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. For consumers in North Carolina, any disputes shall be resolved in accordance with North Carolina law and in a North Carolina court of competent jurisdiction.

16. Changes to Terms

EstatesHelp may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

17. North Carolina Legal Document Compliance

Each blank template offered to North Carolina consumers has been reviewed by a North Carolina-licensed attorney, including each and every potential part thereof that may appear in the completed document.

These forms and templates are not a substitute for the advice or services of a licensed attorney.

The name and address of the reviewing attorney(s) is kept on file and will be provided to you upon written request. To request this information, please email support@estateshelp.com or mail your request to 514 Daniels Street PMB# 144, Raleigh, NC 27605.

18. Contact Information

If you have questions regarding these Terms, you may contact:

Provider Legal Name: Lohota, LLC DBA EstatesHelp
Physical/Mailing Address: 514 Daniels Street PMB# 144, Raleigh, NC 27605
Email: support@estateshelp.com
Website: www.estateshelp.com